Amy & Michael Madson, ECC
(407) 858-9668
(800) 345-8190
  Meet Michael & Amy - Your Cruise Specialists  

Michael and Amy went on their first cruise on September 22, 1996 on Carnival’s Jubilee.  We knew immediately that this was the way to travel.  Nice accomodations, unpacking only once, pampering, fun and don’t forget the amazing FOOD!  To top it off, we visited three amazing destinations all in 7 days.  We booked our first cruise through Cruises Inc and remained loyal clients until we realized that we were doing all the cruise planning for our friends and families - and we ENJOYED IT!  After receiving encouragement from our Cruises Inc agent, we decided to join the company and share our love and knowledge of cruising with others. 

Since 1996, we’ve sailed on over 81 cruises with several different cruise lines.  We’ve visited many unique ports and can share first-hand knowledge of ships and shore excursions.  We look forward to many, many more.  Perhaps one day, with you on-board!

We both have many years of customer service experience working in high traffic, vacation destinations and know what it means to "take care of the client".  We are happy to spend as much time as needed with new crusiers and love to chat with our many repeat customers just for fun.

If you are looking to plan your first cruise, or if you’re ready for your next cruise, please let us share our knowledge in finding the perfect cruise vacation for you.

Happy Cruising!!
Michael and Amy Madson

Here we are with two of Iditarod Champion Libby Riddles’ sled dogs
on the dock in Juneau, Alaska - September 2005


We take pride in providing friendly and efficient service to our clients.

Here are just a few comments from our current clients.

Amy knows her stuff! ~ Phil & Val D., Fort Worth, TX - June 2010


I loved Amy! We called her with a last minute request for an anniversary cruise. She systematically helped us narrow our choices for destination, departing port and finally the choice of a state room. We loved working with her. She was very knowledgeable and helped re-focus me when I tried to add Alaska to the mix! I can hardly wait to talk with Amy about our 35th anniversary trip...I am pretty sure it will be Alaska! I loved her confidence and patience in explaining why we would prefer certain choices over others. It made good sense and as a result, we loved our trip. Amy, awesome job...I will talk with you soon or email with some preliminary questions! ~ Alton & Phyllis B., Sandy Hook, VA - June 2010


Amy is the BEST! ~ Martin C. & Jim J., Kingston Springs, TN - February 2010


Amy was very professional and very quick at responding to emails and questions. She went out of her way to do the best job possible. We’ll be using her again. ~ Stephen & Melanie S., Mobile, AL - February 2010


Our agent was wonderful and sent us all the information we needed and was helpful and we would use them for future travel. ~ Sharon & Ken A., Fairview, TN - April 2010


Very knowledgeable and helpful. ~ Phyllis & Harold C., Minden, NV - February 2010


Amy always gives us the best service. We would not book a cruise without her. ~ Mike & Sue C., Phoenix, AZ - June 2010


Couldn’t ask for any better! ~ Liz & Dean B., Ft. Worth, TX - April 2010


Amy is wonderful! ~ Heath & Saribel W., Apopka, FL - April 2010


Amy Madson is the BEST !!! I hand out Amy Madson’s cards personally! ~ Rosanne & Bill F., Port St. John, FL - September 2008


Always helpful, available, and knowledgeable. ~ Leslie F., Chicago, IL - November 2008


Great service provided, my agent was very helpful. ~ Carol R., Orlando, FL - October 2008


They were fantastic!!!!! We cannot thank you enough for helping us through the process. We think the true test of a great agent is one that is constantly searching to find the best for their clients whether it is the ports or the prices. You did and we had a memorable time. Thank you also for the dining experience at the Pinnacle Grill. We went there on our first night and it was wonderful. We look forward to working with you again. ~ Mary & Clair C., Clermont, FL - February 2010


Amy was great in helping me plan my cruise in every aspect. ~ Allison & Neil H. Phoenix, AZ - December 2009


100% perfect ~ Andy & Betty P., Savannah, GA - November 2007


On top of it - informed us of itinerary change and any other information in timely manner. ~ Kristen & Ira R., Cave Creek, AZ - May 2009


Amy & Michael Madson are informative, knowledgeable, and prompt when answering inquiries.  They are great. ~ Catherine R., Blue Point, NY - May 2006

Amy is a delight - any questions - any time - she finds the time to answer us.  She goes out of her way to get us what we need.  I think she is the "Best."  She is not only our agent, she is our friend. ~ Pattie & Ken L., Inverness, FL - February 2006

Amy Madson is very helpful and a pleasure to talk to. She always seems to have the correct answer to our questions.  She will also call or e-mail just to say hello.  I wouldn’t book a cruise with anyone else. ~ Ron & Debbie S., Larksville, PA - April 2005

Amy Madson has done a superb job, as always.  Her outgoing personality make you want to take Amy on the cruise with you.  She is honest and we respect her opinion.  She always looks out for us - best rate, best deal, best time! ~ Kathy & Tom M., Midlothian, VA - September 2003